News

Meet Arantico at the National Manufacturing & Supply Chain Conference - 29th&30th January, Citywest, Dublin

Arantico exhibiting at the National Manufacturing & Supply Chain Conference

Mike Brogan - December 2019

The 2020 National Manufacturing Conference & Exhibition takes place on the 29 – 30 of January in Citywest Hotel, Dublin. Join us to hear from an impressive line-up of manufacturing leaders, academics and government agencies who will engage in a stimulating blend of key note addresses and debates. Read more ›

Get your field staff to start loving their jobs again

Vaishnavi Kulkarni

Here is a not-so-difficult dilemma – would you rather be paying your employees for hours spent providing prompt service to customers, or for time spent on tedious paperwork and manual record-keeping? Read more ›

ISS Facility Services move from Paper to Cloud with Lumia for Business

Sandra Winstanley

The ISS Group was founded in Denmark 1901, firstly as a security company and shortly thereafter commenced to provide cleaning services there and commenced operations throughout the Nordic countries. Read more ›

7 Best Practices for Choosing a Field Service Software System

Mike Pandl

There are many reasons service organizations initiate a process to review, purchase and implement new field service management software. Regardless of the reasons that bring your service organization to that tipping point, there are several critically important ways to organize your buying process that can eliminate the unexpected and significantly increase your chances of success. Read more ›

Six Trends That Will Impact Field Service In 2016

John Cameron

Field service organizations have reached an unprecedented transformative stage, as an array of advanced tools continue to storm the market helping businesses to transform the way that their field service organization operates. Read more ›

5 Ways Field Service Software helps Service Managers boost company performance

FieldServiceNews.com

Mobility has proven that it’s not just a passing fad. Mobility offers many opportunities for enterprises to optimise business processes, empower employee productivity, enable real-time collaboration, improve customer experiences, and drive increased revenues. Read more ›

Field Service Technicians: The Face of Your Service Organization

MSI

Productive service technicians are the key to both great customer service and an efficient, profitable field service operation Field service technicians are the face of any service organization. Read more ›

Want to improve year-over-year revenue for your service organization? Start by setting up and managing to concrete KPIs.

Joanna Rotter

Let’s say you’re the service manager of a medium sized construction equipment distribution company—we’ll call it ConEquip Inc. You’ve been an employee at ConEquip for over 20 years and you’re invested in the success of the organization, not only because it affects your livelihood, but because you genuinely care about the health and well-being of the business. Read more ›

The Role Of Mobile Apps In Creating Field Service Efficiency

Field Technologies Online

Field service is embracing mobility. Applications are already replacing cumbersome paper processes, and organizations continue to migrate software, storage and services to the cloud, providing secure access to email, documents, photos and other important information at any time from any device, including smartphones. Read more ›

Brinks gains competitive edge with digital handheld patrol solution

TechCentral.ie

Security firm introduced digital patrol and field service solution based on Windows Phone 8.1 and Arantico Service Pro software to provide a more efficient service. Read more ›

Five Things that Field Workers Hate and How to Fix Them

itbusinessedge.com

We all know that happy workers provide better service. In the service industry, there is an even greater drive to create a happy customer experience — and a field worker's unhappiness can easily turn into lost productivity and a damaging customer experience. Read more ›

Field Service Management Software Survey 2014: Results so far…

Kris Oldland

This survey looks at four key areas of field service software; scheduling, integration & interaction, reporting and looking forward. Already we are seeing some interesting trends appearing five of which we explore below… Read more ›

For Utilities, Mobile Early Adopters Realize Efficiency Gains in Field Workforce

Jim Menton

Increasingly, utility companies are recognizing the benefits of mobile adoption. They understand the gains offered by mobility as well as the need to stay current with technological innovations. Read more ›

Five benefits of a modern field service management system

Exel Computer Systems

Understanding what benefits a modern field service management system can provide is vital if you are going to be able to secure the investment required from senior management to take improve the productivity of your field service operation. The following is compiled from extracts of that white paper. Read more ›

The power of mobility: Creating a smarter workforce in the field

John Cameron

Today, the ultimate goal of field service excellence is to respond quickly to customer needs, whatever they may be and it takes four criteria to meet this goal: Be on time, allow enough time to do the job, have the right skills and bring the right equipment. Read more ›

Key Benefits to Empowering Your Staff with Productivity Enhancing Apps

Howard Latham

More and more in today’s work environment, employees do not need to stay at their desk to be effective at their job. The ability for individuals to work from anywhere and anytime is becoming increasingly important, no matter which sector your company competes. Read more ›

A Guide to Going Mobile with Your Field Service Organization

That’s all well and good, you may say, but why should you care? Simple – if you’re yet to embrace mobile technology in your business, you’re putting it at great risk of being left behind. Read more ›

7 Benefits of Field Service Scheduling Software For Enterprise Asset Management

Oren Cohen

A utility enterprise’s bottom line has everything to do with how their assets are managed. If the job lifecycle is weak, inconsistent and disorganized, the company is likely to limp along until it either fails or becomes more difficult to operate than it’s worth. Read more ›

Field Service Management Software: How Your Company Will Benefit?

Jonathan Young

You’ve probably heard a lot about field service management software (FSMS). Perhaps someone told you that it could benefit your business, and now you’re interested in learning more. Read more ›